Frequently Asked Questions

Choose your route, see the fixed price and book in seconds via WhatsApp or our form. You will receive a confirmation with all the details.

You pay the driver directly after your ride — in cash (EUR, USD, GBP, TRY) or by card. No prepayment is required.

Your driver waits in the arrivals hall holding a sign with your name, right after you exit baggage claim.

We track your flight in real time and adjust the pickup automatically. Waiting time for delays is free.

Yes, child and baby seats are available free of charge. Just tell us your children’s ages when booking.

The fixed price covers the private vehicle, fuel, all taxes and tolls, meet & greet, flight tracking and luggage — door to door.

Yes. Cancellation is free up to 24 hours before your transfer. Since you pay the driver, there is nothing to refund.

Antalya Airport (AYT) to Alanya is about 125 km and takes roughly 1.5 to 2 hours depending on your hotel.

Gazipaşa Airport (GZP) is the closest airport — only about 40 km / 30–40 minutes to central Alanya.

Yes, we run 24/7, including very early and late flights, at the same fixed price.

Each passenger can bring a standard suitcase plus hand luggage at no extra cost. Our Eco Minivan and VIP Mercedes Vito comfortably carry up to 8 passengers with their bags, and the Sprinter minibus suits larger groups of up to 16. Travelling with extra or oversized items such as golf clubs, skis, a pushchair, surfboard or wheelchair? Just tell us when you book and we will assign the right vehicle with enough space, at no surprise charge.

Yes. For larger families, friends or company trips we use the VIP Mercedes Vito (up to 8) or our Sprinter minibus (up to 16), so everyone travels together in one vehicle with their luggage — no splitting across cars. Share your group size and luggage when you message us and we will confirm one fixed price for the whole group, with free child seats on request.

Of course. Many guests like to stop at a supermarket, pharmacy, ATM or for a quick photo on the scenic coast road. Let your driver know, or mention it when booking on WhatsApp, and a short stop is no problem. For longer detours or multiple drop-offs we will simply confirm the fixed price in advance, so there are never any surprises.

Yes. We have operated in the Alanya region since 2014, and every transfer is handled by a licensed, experienced local driver in a fully insured, regularly serviced and air-conditioned vehicle. Our drivers know the D-400 coast road and every district and hotel, and many speak English. Your safety and a smooth, professional door-to-door journey are our priority on every trip.

Yes, and it is the easiest way to travel. Choose "round trip" when you get your quote, or tell us your return date and time on WhatsApp, and we will confirm both legs at one clear fixed price. On departure day your driver collects you from your hotel in good time for your flight, so your whole trip is sorted from the moment you land to the moment you fly home.

Your driver waits for you in the arrivals hall holding a sign with your name on it — our meet & greet service. We track your flight, so the driver is ready whether you land early or late. If the hall is busy or you are unsure, message us on WhatsApp once you have your bags and we will tell you exactly where your driver is standing. You will never be left searching.

Yes — just tell us when you book. Our drivers are glad to help passengers who find walking difficult, and there is room in our vans for a folding wheelchair, walker or pushchair. Let us know your needs in advance so we can send the most suitable vehicle, allow a little extra time and meet you right where it is easiest for you. Please note our vehicles are standard vans rather than lift-equipped, so the passenger should be able to transfer to a seat with some assistance.

Travelling with a pet? Let us know in advance and we will do our best to accommodate it. Small animals in a suitable carrier are usually no problem, and for larger pets we will advise the best vehicle and arrangement when you book. Telling us early means we can assign a comfortable car and make sure everyone — including your pet — travels safely and stress-free.

Yes — you can book and chat with us on WhatsApp in any of our 12 languages, including English, German, Russian, Arabic and more, so there is never a language barrier when you arrange your transfer. Your driver receives all your trip details in advance — your name, flight, hotel and any requests — so even if their spoken English is limited, your pick-up runs smoothly. If you need anything during the ride, our multilingual team is one WhatsApp message away.

Yes, subject to availability. Message us on WhatsApp with your flight, date and hotel and we will confirm a fixed price quickly, often within minutes. We operate 24/7, so late-night and early-morning arrivals are no problem. In the busy summer season it is still best to book a day or two ahead to be sure of the vehicle you want, but we always do our best for last-minute requests.

Booking ahead means the price is fixed and agreed before you travel — no meter, no haggling after a long flight. Your driver waits in the arrivals hall with a name sign, tracks your flight in case of delays, and takes you door to door to your hotel. You also get the right vehicle for your group and luggage, free child seats on request and a multilingual team on WhatsApp — none of which is guaranteed with a random airport taxi.